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Hotel regulations
Information regarding travel curtailment, cancellations and important travel information can be obtained from the Austrian booking terms and conditions.
Services and useful information
At Aparthotel Steger in Wagrain, service is paramount. We would like to make your holiday as comfortable and as relaxing as possible. Hereafter you will find all important information about cancellations and travel curtailment, breakfast and various other important points.
We will be happy to provide you with the following equipment:
- Bedding, towels, toilet paper, dishwasher tabs and tea towels
- Baby furniture such as a cot and highchair
- Mountain bikes and helmets: free hire directly on-site
- Free use of the swimming pool and football pitchFree toboggan hire
- Daily cleaning of the apartments upon request: depending upon time taken, we calculate a small fee.
- Dressing gown rental for a fee of € 5 per stay
- Dogs allowed after prior agreement: € 50 end of stay clean per week
- Check-in: from 2 pm onwards on day of arrival. If you should arrive after 6pm, we kindly request that you send us a message.
- Check-out: by 9 30 am at the latest on departure day.
Breakfast for an additional charge
- Adults: € 12,00 per day
- Teenager aged between 11 - 14 years: € 10,- per day
- Childrean aged between 5 - 10 years: € 8,00 per day
- Children aged between 0 - 4 years: free of charge
We will be happy to spoil you with fresh regional products. Please let us know the day before and we will prepare you with a substantial breakfast for the perfect start to your day.
Cancellations and travel insurance
- Cancellations are only valid in written-form, without exceptions.
- Cancellations up to 3 months prior to the start of your holiday period – no cancellation charges.
- Cancellations up to 1 month prior to the start of your holiday period – 50% of the whole package price will be invoiced.
- Cancellations up to 1 week prior to the start of your holiday period – 70% of the whole package price will be invoiced.
- In the last week prior to the start of your arrival date – 90% of the whole package price will be invoiced.
European Travel Insurance
Due to the fact that something can always go wrong, either before or during your holiday, we recommend that you take out travel insurance. The “Hotelstorno Plus“ insurance offers you not only protection against high cancellation costs or premature departures, but also insures you, amongst other things, for accidents. By taking out travel insurance you can safely enjoy your feel good holiday at Aparthotelhotel Steger without any worries.
